Help center

Short, step-by-step answers to the questions we get most. Can’t find yours? Use Report a Bug in the dashboard or write to [email protected].

Connect App Store Connect (API key)

Create an App Store Connect API key, find the Issuer ID, Key ID and Vendor Number, and see what each role unlocks in StoRank.

Read the guide →

Connect Google Play Console (service account)

Create a Google Cloud service account, enable the two Play APIs, invite it in Play Console with the right permissions and upload the JSON key.

Read the guide →

Plans, billing and refunds

Free trial, plans and yearly billing, upgrading and downgrading, cancelling, refunds, invoices and deleting your account.

Read the guide →

Other guides

• Connect Claude or ChatGPT, and the REST API
• How we protect your data
• Refund Policy

Still stuck?

Use Report a Bug in the dashboard’s left menu (the page you are on is added automatically) or write to [email protected]. We usually reply within 24 hours.

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